Accessibility Statement

LinqTV LLC ("LinqTV," "we," "us," or "our") is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our corporate website (www.linqtv.com), product documentation, and customer-facing streaming applications built on the LinqTV platform.

This Accessibility Statement describes our conformance goals, the measures we take to support assistive technologies, known limitations, and how you can contact us if you encounter accessibility barriers.

1. Conformance status

LinqTV aims to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. WCAG defines requirements for designers and developers to improve accessibility for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

We regard WCAG 2.1 Level AA as the target standard for www.linqtv.com. Conformance is assessed through a combination of automated scanning, manual review, and assistive-technology testing. Because accessibility is an ongoing effort, some pages or third-party embeds may not yet fully meet every success criterion.

2. Measures we take

To support accessibility across our digital properties, LinqTV:

• Integrates accessibility requirements into design, development, and content publishing workflows
• Uses semantic HTML, descriptive headings, and meaningful link text on marketing and legal pages
• Provides text alternatives for informative images and decorative images where appropriate
• Maintains sufficient color contrast for body text and interactive controls on primary templates
• Supports keyboard navigation for core navigation, forms, and primary calls to action
• Tests pages with screen readers (including NVDA and VoiceOver) and browser zoom up to 200%
• Documents accessibility expectations for customer apps delivered through LinqTV One, TV apps, and Player SDK
• Trains customer-facing teams to route accessibility feedback to the appropriate product owners

3. Streaming player and app accessibility

Streaming products present unique accessibility requirements beyond standard web pages. LinqTV supports features that help customers deliver inclusive viewing experiences, including closed captions and subtitles, audio description tracks where provided by the content owner, keyboard-accessible player controls on supported web players, and configurable text sizing in select app templates.

Customers who operate OTT services on LinqTV are responsible for uploading accurate caption files, providing audio-description assets when required, and configuring parental and regional controls in ways that remain operable with assistive technology. LinqTV professional services can advise on caption workflows, player customization, and device-specific accessibility testing.

4. Known limitations

Despite our efforts, some areas of www.linqtv.com or embedded third-party content may have accessibility limitations, including:

• Legacy PDFs or archived documents that have not yet been remediated for screen-reader navigation
• Third-party widgets, maps, or video players where the vendor controls accessibility implementation
• Complex data visualizations or interactive demos that may require alternative text-based descriptions
• Customer-specific streaming apps with custom themes that override default contrast or focus styles

When we identify barriers, we prioritize fixes based on impact, frequency of use, and available remediation paths. We publish material improvements in our product release notes and update this statement when scope changes.

5. Assistive technology compatibility

We test www.linqtv.com with current versions of major browsers (Chrome, Firefox, Safari, and Edge) on desktop and mobile, together with commonly used assistive technologies. Results may vary depending on browser extensions, operating-system settings, and device manufacturer accessibility features.

6. Feedback and accommodation requests

We welcome your feedback on the accessibility of LinqTV websites and products. If you encounter a barrier or need an accommodation, please contact us with the page URL, a description of the issue, the assistive technology and browser you use, and your preferred response format.

• Email: accessibility@linqtv.com
• Web form: Contact LinqTV

We aim to acknowledge accessibility inquiries within five business days and to propose a remediation timeline or alternative access path where feasible.

7. Formal complaints and regulatory contact

If you are not satisfied with our response, you may escalate your concern by replying to your support thread or contacting our legal team at legal@linqtv.com. Users in jurisdictions with dedicated accessibility enforcement bodies may also have the right to lodge a complaint with the relevant authority.

8. Continuous improvement

Accessibility is not a one-time project. LinqTV reviews this statement at least annually, incorporates accessibility checks into major site redesigns, and tracks remediation items alongside security and performance work. Enterprise customers may request accessibility documentation, VPAT summaries, or testing support through their account team where available.